What Should I Do If My Payment Fails?

Created by Anandi Green's, Modified on Sat, 15 Mar at 1:08 PM by Anandi Green's

Don't worry! Payment failures can happen for various reasons, but here’s what you can do to resolve the issue quickly:

1. Check Your Payment Method

? Ensure your card details (CVV, expiry date, and OTP) are correct.
? If using UPI, confirm you have sufficient balance.
? For net banking, verify if your bank server is down.

2. Try Again or Use an Alternative Method

? Retry the payment after a few minutes.
? Switch to another payment method like UPI, debit/credit card, or net banking.

3. Contact Your Bank or Payment Provider

☎️ Call your bank to check for transaction blocks or security restrictions.
? If deducted, confirm with your bank whether the payment is processed or auto-reversed.

4. Check for Confirmation from Anandi Greens

✅ If the amount is deducted but the order isn’t confirmed, wait for 24 hours.
? If you don’t receive a confirmation email or SMS, contact our support team.

5. Get Help from Customer Support

? Reach out to our team via email help@anandigreens.com with your transaction ID for quick assistance.